To meet the demands of North Carolina’s Medicaid Tailored Plan initiative, behavioral health specialty Medicaid plan Vaya Health needed to unify physical and behavioral health services into a unified, whole-person care model for high-need populations, including members with IDD, SUD, and SMI needs. See how Clearlink guided the organization through systems integration, clinical workflow redesign, and training for successful go-live results, improved care coordination, and compliance with state and federal expectations.
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