The healthcare division of a digital transformation and business process optimizer serving many large-scale payer, life science, and Pharmacy Benefits Manager (PBM) organizations needed to ensure its team allocated valuable resources to the appropriate initiatives and everyday tasks. It engaged Clearlink Partners to complete a rapid review of all project work, client implementations, and associated capabilities, and build a playbook for achieving the optimal utilization of the organization’s Project Management Office (PMO) to improve delivery capabilities.
As part of a ten-week assessment, Clearlink engaged with all C-suite, senior vice president, vice president, and project-level resources impacted by the delivery of projects. Through the development of a current state landscape, maturity evaluation, and gap analysis, Clearlink was able to provide quick improvements, tactical action items, a long-term roadmap, and PMO playbook to help the organization spend its time and money working on the right things.
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