Delegated Care Management (CM) Solutions

Clearlink provides delegated care management services designed to bring standardization and best practice structure, continuity, and accountability to day-to-day operations.

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Collaboration Optimization Drive Innovation

Key Capabilities

For consistent, high-impact care management

Our model supports individualized care planning through disciplined processes and technology enabled execution, so health plans can manage high-risk populations, reduce avoidable utilization, and support quality performance across product lines while maintaining consistent oversight and reporting.

Design & Operationalization

Design and operationalization of delegated care management programs for complex populations including LTSS and D-SNP members

E2E CM Workflows

End-to-end care management workflows that begin with early identification through HRAs, referrals, and utilization data and continue through ongoing monitoring

Individualized Care Plans

Individualized care plans developed with member and provider input that address medical, behavioral health, and social drivers

Tailored Staffing Models

Best-in-class staffing models tailored to population risk profiles, product requirements, and plan strategy

Member Engagement Techniques

Embedded motivational interviewing and active listening techniques to support sustained member engagement

Technology-Enabled Execution

Embedded motivational interviewing and active listening techniques to support sustained member engagement

Complex Program Support

Support for complex member programs including ER diversion, care transitions, and high-touch case management initiatives

Performance Measurement

Performance measurement across clinical outcomes, utilization trends, and gap closure to support cost and quality objectives