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AI-Enabled Prior Authorization: Balancing Automation & Clinical Judgment
Health plans are already implementing AI-driven workflows to process requests faster, reduce administrative workload, and improve consistency in utilization management. But how far should automation go? Rather than treating AI as a replacement for clinicians, these systems use automation to handle predictable tasks while reserving human expertise for complex medical decisions. When implemented thoughtfully, this hybrid model can improve efficiency while protecting the clinical integrity of the authorization process.
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