Keep Up with Clearlink

Blogs

Flexibility, Scalability, Agility: How BPaaS Future‑Proofs Healthcare

Many health plans are exploring future-proofing healthcare BPaaS (Business Process as a Service) as a critical solution. Unlike traditional outsourcing or in-house solutions, BPaaS adoption blends cloud-based platforms with expert services, enabling plans to scale quickly, manage change efficiently, and respond proactively to transformation mandates. Learn how the future-proofing power of healthcare BPaaS helps payers overcome operational barriers, enhance responsiveness, and unlock new opportunities for growth.

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Blogs

Implementing BPaaS: A Step-by-Step Guide for Healthcare Organizations

How do you ensure alignment with internal workflows? Will staff adapt easily? What if existing systems don’t integrate cleanly? How will you measure success? These concerns are valid and all manageable with the right planning. While every organization’s journey is different, there are a few core phases that reflect universal implementation priorities to result in a sustainable and scalable BPaaS program. This guide offers a flexible, step-by-step framework designed to support teams through the healthcare BPaaS adoption process.

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Blogs

The Role of BPaaS in Supporting Healthcare Regulatory Compliance

Business Process as a Service (BPaaS) is helping teams meet these expectations through scalable, automation-driven service delivery that embeds compliance into core operations. By offering a flexible, cloud-based model for managing workflows and documentation, BPaaS regulatory compliance solutions minimize risk, reduce error, and support accountability across departments. Learn how BPaaS regulatory compliance solutions help healthcare organizations automate compliance, stay audit-ready, and reduce risk even in a rapidly changing environment.

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Blogs

Business Process as a Service (BPaaS): A Cost-Saving Game Changer

Business Process as a Service (BPaaS) is emerging as a solution that does more than streamline operations. It offers a systematic way to control costs, reduce inefficiencies, and free up internal resources by shifting critical business functions to a flexible, cloud-based delivery model. Learn how BPaaS cost savings help healthcare organizations rethink their financial strategy and reinvest in what matters most.

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Case Studies

Linking Housing & Maternal Health Outcomes

Ohio’s largest Medicaid managed care plan and leading birth coverage provider partnered to launch Healthy Beginnings at Home, a pilot program addressing the connection between housing instability and poor birth outcomes. To operationalize and evaluate this effort, Clearlink provided program development, evaluation support, and strategic advisory services. Backed by proven outcomes, the program expanded from a $200,000 pilot into a $15 million statewide investment, with national interest in replication.

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Case Studies

Powering Prior Authorization Productivity

A returning client contacted Clearlink with an urgent need for additional utilization management prior authorization nurses. Initially engaged for a sixty-day period to address a backlog in prior authorizations, the team’s impact led to an eight-month project expansion. The scope of work grew to include outpatient and acute inpatient UM, post-acute reviews, and appeals and grievances case support. The team also took on responsibility for training both existing and new client staff, reinforcing internal capabilities while sustaining performance.

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