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Compliance & Accreditation Amid Policy Shifts: CMS Updates & Operational Readiness
As CMS finalizes sweeping updates to utilization management, supplemental benefits, and member communication requirements, compliance and accreditation leaders find themselves at the intersection of policy interpretation and operational accountability. These changes arrive alongside a shifting accreditation landscape in which NCQA, URAC, and other entities are tightening expectations around transparency, documentation, and cross-departmental governance. The challenge is translating the rules into procedures that hold up under audit, maintain accreditation standards, and deliver clear, consistent experiences for members and providers. This period of regulatory recalibration demands a proactive approach that ties compliance planning directly to enterprise readiness and performance outcomes.
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